Solution Overview

How lab providers will connect with docpok and patients?

Docpok: How lab providers will connect with docpok and patients?


Send quotes for provided services

Docpok : Sending quotes for provided services is complimented by intelligent learning

Submitting lab results

Docpok: Submitting lab results for instant access

Submitting diagnostics lab results

Docpok: To submit diagnostics lab results is a simple attach and submit. Results are shared instantly


What is a refund?

Docpok: What is a refund? A refund is issued by doctor/lab/diagnostics to patient if the bill was paid by patient but the services were not taken by the patient. The actual refund process like payments happen in the background. The system is just used to document the flow and keep the records updated.

How to use analytics?

Docpok: How to use Analytics feature? Analytics provide information to providers like doctors, labs and diagnostics into some trends of how the business is doing.

How to download reports?

Docpok: How to download reports from your profile? You can based on date range dopwnload reports as pdf's. You may also want to do this step if you are deleting your account. if you are looking for reviewing medical records and download specific records that can be downloaded one by one from medical records view option directly.

How to change password?

Docpok: How can we change the password from user profile? If you want to change your password follow these steps.

How to delete account?

Docpok: How can I delete my account? If you have decided to delete your account please ensure you download all your reports you want to keep with you after deletion your records will not be retrievable. Before deleting ensure you do not have any pending transactions in any of the ares of orders, appointments, bills. Follow these steps to delete. A confirmation will be required before your account can be deleted.

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